by Jonathan Brickman | Dec 22, 2011 | Selling at Higher Prices
Got some push back this week on price as we renew clients and try to move them towards “list” pricing. Every business has to face this decision and the decision dictates the path going forward so make this decision carefully. Your pricing model reflects...
by Jonathan Brickman | Dec 20, 2011 | What is Great Client Service?, Winning Qualities
and you are doing better than 95% of the businesses out there. How many of us are surprised when we get a call from a client service rep asking about the service we paid for? I know I am, but shoudn’t that be standard in a service industry? I think so. I have...
by Jonathan Brickman | Dec 19, 2011 | Communication, Want to be a great salesperson?, Winning Qualities
I am reminded again how often we fail to remember there are two sides to every discussion and both sides need each other. That’s right, “they” need you! Transactions happen because there is a need that is satisfied. We often rush to a conclusion...
by Jonathan Brickman | Dec 19, 2011 | Want to be a great salesperson?
I remember all of the organization behavior courses I had to take and now I can appreciate them more being in a leadership role. I can’t tell you how important it is to create the right culture with clear roles so an environment of...
by Jonathan Brickman | Dec 19, 2011 | Communication, Marketing, Want to be a great salesperson?
Here is a post from Seth Godin I like… No one ever bought anything in an elevator The purpose of an elevator pitch isn’t to close the sale. The goal isn’t even to give a short, accurate, Wikipedia-standard description of you or your project. And the...
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