Always default to being yourself if all else fails. The number one factor for making a decision to buy is trust so what do you think conveys this quality.
Follow a script or have a conversation and go with the flow?
What do you think works better?
Bye for now.
Brick
In terms of strategic business decisions, “Being oneself” is the default; it’s the only way to build trust. Companies don’t make “purchase decisions”, they make investments in a company or a relationship.
I am talking about communication style really here…be natural. Thanks.
There’s a reason that salespeople still exist. Robots don’t cut it. Great thought-provoking post.
Thanks, it’s the quality I have always relied on in a pinch…