by Jonathan Brickman | Dec 20, 2011 | What is Great Client Service?, Winning Qualities
and you are doing better than 95% of the businesses out there. How many of us are surprised when we get a call from a client service rep asking about the service we paid for? I know I am, but shoudn’t that be standard in a service industry? I think so. I have...
by Jonathan Brickman | Dec 19, 2011 | Communication, Want to be a great salesperson?, Winning Qualities
I am reminded again how often we fail to remember there are two sides to every discussion and both sides need each other. That’s right, “they” need you! Transactions happen because there is a need that is satisfied. We often rush to a conclusion...
by Jonathan Brickman | Dec 19, 2011 | Want to be a great salesperson?
I remember all of the organization behavior courses I had to take and now I can appreciate them more being in a leadership role. I can’t tell you how important it is to create the right culture with clear roles so an environment of...
by Jonathan Brickman | Dec 19, 2011 | Communication, Marketing, Want to be a great salesperson?
Here is a post from Seth Godin I like… No one ever bought anything in an elevator The purpose of an elevator pitch isn’t to close the sale. The goal isn’t even to give a short, accurate, Wikipedia-standard description of you or your project. And the...
by Jonathan Brickman | Dec 14, 2011 | Want to be a great salesperson?
You are here: Home / Sales 3.0 / 7 Hiring Mistakes and How Not to Make Them 7 Hiring Mistakes and How Not to Make Them December 5, 2011 By S. Anthony Iannarino 3 Comments and 11 Reactions I am not throwing the first stone here (or the last). I have personally been...
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