by Jonathan Brickman | Sep 22, 2010 | Business Principles, Real Stories to learn from, Relationships, What Happened Today, Winning Qualities
Had a client today want to restructure a contract because of financial difficulties. What do you do in this case? My belief is to help because that will come back in spades. Think of it as an investment if you have to and I think there is always an ROI when you can...
by Jonathan Brickman | Sep 20, 2010 | Business Principles, Real Stories to learn from, Relationships, Want to be a great salesperson?, Winning Qualities
Shul, for those of you that don’t know, is Yiddish for a Jewish house of prayer. The sermon this Yom Kippur was about community and how religion fosters this and with this brings more human interaction and humanity. An interesting topic in an ever-increasing...
by Jonathan Brickman | Sep 20, 2010 | Real Stories to learn from, What Happened Today, Winning Qualities
I had an ouch today when I discovered that I offended someone last week – of course, I had no intention of doing so. Be careful with your words, because you can’t take them back once they leave the station…. Perception is reality and in order to be...
by Jonathan Brickman | Sep 16, 2010 | Business Principles, What is Great Client Service?, Winning Qualities
I called my brother today to wish him a happy birthday. That reminded me again how important it is in business to build relationships wth your clients so you can do “little things” like this that cost nothing but mean a ton. How many of us take the time...
by Jonathan Brickman | Sep 14, 2010 | Leadership, Real Stories to learn from, Sales Management
I was a decent, not great, basketball player with big dreams! I didn’t need much external motivation because I loved the game and was driven for other reasons so I played 6 hours a day to perfect my game. I dribbled a basketball everywhere…got thrown out...
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