by Jonathan Brickman | Nov 22, 2010 | Business Principles, Winning Qualities
If you don’t like the sound of this word maybe, just maybe,…you need a new job. Sure, everyone likes Friday better than Monday but if you love and believe in what you are doing, Monday shouldn’t be a 4 letter word. If it is, take some time and do...
by Jonathan Brickman | Nov 16, 2010 | Business Principles, What is Great Client Service?
If you want to build a business, you have to keep your clients. Just like your sales force, build an account management organization around your most precious assets – your clients. I am amazed at how little time is spent focused on taking care of clients when...
by Jonathan Brickman | Oct 30, 2010 | Business Principles, Sales Management
Great businesses are built to last as people come and go. Sure, everyone wants to say their greatest assets are there people. There is some truth to that, but great people are cultivated from great management and repeatable processes. People come and go, that’s...
by Jonathan Brickman | Oct 27, 2010 | Business Principles, Communication, Sales Management
How come salespeople always want to underestimate their forecast? I don’t get it. I just had my top salesperson tell me about a deal that will sign and when asked about this on Monday he had a “dunno…answer”. What is the...
by Jonathan Brickman | Sep 22, 2010 | Business Principles, Real Stories to learn from, Relationships, What Happened Today, Winning Qualities
Had a client today want to restructure a contract because of financial difficulties. What do you do in this case? My belief is to help because that will come back in spades. Think of it as an investment if you have to and I think there is always an ROI when you can...
by Jonathan Brickman | Sep 20, 2010 | Business Principles, Real Stories to learn from, Relationships, Want to be a great salesperson?, Winning Qualities
Shul, for those of you that don’t know, is Yiddish for a Jewish house of prayer. The sermon this Yom Kippur was about community and how religion fosters this and with this brings more human interaction and humanity. An interesting topic in an ever-increasing...
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