by Jonathan Brickman | Jun 14, 2010 | What is Great Client Service?
We all want this cherished status with our clients, but do you realize how hard this is to attain? Many of us think that clients are satisfied and loyal if we meet their expectations. Well, I have news for you, most will leave in a heartbeat if you are just a...
by Jonathan Brickman | Jun 14, 2010 | Want to be a great salesperson?, What is Great Client Service?
She used to tell me that good things come in small packages. I always liked that expression and now I have found a way to apply this in business. Have you ever tried sending a prospect or a client a book that was very specific to a known interest of the person? ...
by Jonathan Brickman | May 13, 2010 | Want to be a great salesperson?, What is Great Client Service?
I would argue that relationships are the most valuable asset any organization has, so how come so few of us build our business around taking care of relationships? Great relationships will lead to success so we have to build in processes at every step to ensure we...
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