by Jonathan Brickman | Jan 8, 2014 | Real Stories to learn from, What is Great Client Service?
Wow, it never ceases to amaze me how consumer businesses are allowed to avoid human interaction. For some reason, my data usage went through the roof this month and I just wanted to speak with someone to find out why. I can’t tell you how many links, screens,...
by Jonathan Brickman | Jan 7, 2014 | Relationships, Want to be a great salesperson?, Winning Qualities
Matt Dixon would suggest, that in the end, relationships don’t really matter as much anymore when it comes to winning business and building client loyalty. Matt would suggest that it’s about being provocative, challenging the client, being an...
by Jonathan Brickman | Jan 2, 2014 | Business Principles, Real Stories to learn from
Can you believe that? After I got up off the floor, I reminded myself of some basic business principles and my accountant was just doing what she thought was best for her business. She didn’t think she could service me correctly and recommended that I use a...
by Jonathan Brickman | Dec 17, 2013 | Business Principles, What Happened Today
I attended a trade show last week as a vendor and wanted to share some key observations that made me wonder: The majority of vendors: 1. Sat quietly behind their booths talking to themselves 2. Let the participants walk by with not attempt to engage 3. When there was...
by Jonathan Brickman | Dec 6, 2013 | Business Principles, Food For Thought
Isn’t social media about being transparent? I don’t get it, do you? Brick Sales and Business Strategist Bethesda, MD 20814 www.jebrickman.com
Recent Comments