by Jonathan Brickman | Mar 26, 2014 | Business Principles, Real Stories to learn from
What goes up must come down and… When you are in the down cycle you need a turnaround strategy to climb up again. Â This is true for business and many aspects of life. The following is a nice story for a city (my home town) that is reinventing itself...
by Jonathan Brickman | Mar 11, 2014 | Real Stories to learn from
Every day I get my blog post delivered from Malden.patch.com and I alternate between being amused and being horrified. Â Today’s blog post is the latter… 8 Recent Arrests in Malden The following information comes from the Malden Police...
by Jonathan Brickman | Mar 7, 2014 | Real Stories to learn from, What Happened Today
I just received another cold call from someone who wanted to sell me a home mortgage. Ok, I get that and so I allowed him to speak and, once again, I came away so disappointed with the approach it left me wondering if these poor people receive any training at all so...
by Jonathan Brickman | Mar 4, 2014 | Real Stories to learn from, Winning Qualities
My Uncle shared one of my grandfather’s many wise expressions. Whether things are going really well or things are going very poorly: 1. Bow your head 2. Keep your mouth closed No one likes a braggart and you may blow your success if you say the wrong thing to...
by Jonathan Brickman | Feb 25, 2014 | Innovation, Inspiration, Real Stories to learn from
This is a creative approach to chip away at a seemingly endless situation, but this is a great example of trying something different and it seems to be working. I think there is a lesson to be learned…. ...
by Jonathan Brickman | Jan 8, 2014 | Real Stories to learn from, What is Great Client Service?
Wow, it never ceases to amaze me how consumer businesses are allowed to avoid human interaction. For some reason, my data usage went through the roof this month and I just wanted to speak with someone to find out why. I can’t tell you how many links, screens,...
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