by Jonathan Brickman | Sep 3, 2014 | Real Stories to learn from, What Happened Today
Our family recently visited Disneyland during a west coast family vacation. Yeah, it’s fun, but I am not sure we were at our happiest state while we spent the day there. $500 Long lines Poor Service Expensive food Crowded conditions Crying children...
by Jonathan Brickman | Jul 31, 2014 | Inspiration, Leadership, What Happened Today
Where does this special breed come from? I wonder… I had a beer with a couple young turks from my alma mater (Carnegie Mellon University) and, on one hand, I was so pleased to see the recent support for entrepreneurial activity; yet, on the other hand, was...
by Jonathan Brickman | Jul 29, 2014 | Business Principles, Real Stories to learn from, What Happened Today
I don’t really care how they get there, but when someone shows up, ready to buy, make it easy for them. Have you been into your local grocer lately to buy your pound of Boar’s Head turkey? Have you noticed how inefficient the process is and how difficult...
by Jonathan Brickman | Jul 14, 2014 | Sales Management, Want to be a great salesperson?, What Happened Today
Wow that was fast!!! – I heard this again, today, from someone I called back in response to an inquiry. This person, like others, was surprised to hear from someone so “quickly”. Quickly? I am a salesman…someone sends in an inquiry indicating...
by Jonathan Brickman | Jul 9, 2014 | Communication, Real Stories to learn from, What Happened Today
I was at a hotel this past weekend as part of wonderful road trip with my son Jack. I finished a quick workout so I needed a tall glass of ice water to replace lost liquids….so, I bellied up to the bar and waited patiently for the bar keep to take my order....
by Jonathan Brickman | Jul 7, 2014 | Communication, Real Stories to learn from, What Happened Today
Whatever you want to say about social media, big data, analytics…you have to admit, the instant feedback is wonderful, and useful. For example, and just for kicks and my entertainment, here is a quick graph of user traffic on my blog and for whatever reason,...
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