by Jonathan Brickman | Jul 9, 2022 | Business Principles, What is Great Client Service?
I had been bringing my 2 cars to the dealer for routine service over the last few years based on the belief this was a more reliable and legitimate approach to maintain the value of my depreciating asset… I know, I know… I am now my parents with this old...
by Jonathan Brickman | Sep 11, 2018 | Business Principles, What Happened Today
The first step in sales or marketing is to connect. Everything else follows from there… I have posted this before, but if you haven’t read this book go get it today – I attended a conference last week, admittedly...
by Jonathan Brickman | Apr 21, 2018 | Business Principles, Want to be a great salesperson?, Winning Qualities
ADVICE & INSIGHTS Be A Business Person, Not A Salesperson… Jonathan Brickman 21 April 2018 I am a life long student of business and sales so let me share a real story to drive home a point, the subject of this post… It’s not often a prospect...
by Jonathan Brickman | Apr 8, 2016 | Business Principles
I have been busy and, admittedly, on a bit of a blog respite as I am back at it again helping to build and energize a sales and client service organization…they call this a start-up! Anyway, I think it can be intimidating for someone to start the building...
by Jonathan Brickman | Jul 31, 2015 | Business Principles, Real Stories to learn from, Relationships
My father once said to me “get outside of yourself” and now I know what he meant by that. As an adult, I can now appreciate and understand that living a productive life is much more than about “me”. Approaching life with a broader perspective...
by Jonathan Brickman | Apr 20, 2015 | Business Principles, Culture, Leadership, Real Stories to learn from
There is lots of discussion about the importance of culture these days. Some argue that culture is more important than strategy. In fact, in a recent study by Booz & Company, their findings were revealing, Key Findings Some of the key findings from the survey are...
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